Canada’s Wonderland is one of Canada’s premier amusement parks, captivating visitors with its thrilling rides and family-friendly attractions. Cedar Fair owns Canada’s Wonderland, and the park is in Vaughan, Ontario. It is the most popular amusement park in Canada, attracting over 3.78 million visitors annually. While the park has a good safety record, it has had many incidents over the years, which is normal for any large entertainment venue. So, how does Canada’s Wonderland keep guests safe?
This blog post will discuss real-life incidents at the park, safety measures in and around Canada’s Wonderland, and how the theme park keeps visitors and riders safe. We will focus on incidents that have happened at the park and examine the safety measures in place. Lastly, we will discuss the park’s efforts to ensure visitor safety.
Real-Life Incidents and Prompt Response Strategies:
1. Ride Malfunctions:
In June 2018, a malfunction occurred on Drop Zone, a free fall drop ride, causing it to stop abruptly in the middle of the ride. Park staff immediately activated emergency protocols, making sure all passengers were safe. Maintenance teams swiftly identified and corrected the issue, with the ride reopening after thorough inspection. Despite the inconvenience, guests were pleased with the park’s swift response and focus on safety.
In 2023, guests hung upside down for a half hour while riding the Lumberjack ride. The Lumberjack is a spinning ride that rotates a full 360 degrees. All guests ended up being fine, however two of the guests reported chest pains because of the ordeal.
2. Medical Emergencies:
In July 2016, a guest experienced a medical emergency while riding Vortex, a hanging roller coaster. Park staff swiftly intervened, providing first aid until paramedics arrived at the location. The guest was then transported to a nearby hospital for further evaluation and treatment. The incident highlighted the park’s seamless coordination with emergency services and its commitment to guest well-being.
3. Guest Behavior:
In August 2019, an incident occurred involving a guest who disregarded safety instructions on the Shockwave, spinning thrill ride. Despite multiple warnings from ride operators, the guest attempted to remove their safety restraint mid-ride. Park staff intervened immediately, halting the ride and safely evacuating all passengers off the ride. Park staff escorted the guest from the park, emphasizing the park’s zero-tolerance policy toward unsafe behavior.
Every year there are numerous guest incidents both inside and out of the park with guests getting into fights and altercations with one another. Security and police continuously patrol the park and when these incidents escalate many have resulted in arrests.
4. Weather-Related Incidents:
Every summer, severe weather conditions prompt the temporary closure of several outdoor attractions, including roller coasters and water rides. Park officials closely monitored weather forecasts and promptly implemented safety measures to ensure guest protection.
In 2022, riders on the Canada’s Wonderland Behemoth roller coaster were stranded due to a quick hitting powerful storm. The unforeseen storm caused a power failure which made it impossible for the riders to get off the ride. The heavy rains and winds pelted the riders as they screamed while stuck on the ride.
Continuous Improvement and Transparent Communication:
Following any incident, Canada’s Wonderland conducts thorough reviews to identify areas for improvement and implement corrective measures. The park maintains transparent communication with guests, providing timely updates and information regarding incidents and safety procedures. Additionally, the park regularly solicits feedback from visitors to further enhance its safety protocols and guest experience.
Canada’s Wonderland remains steadfast in its commitment to providing a safe and enjoyable environment for all guests. The park is committed to safety, so visitors can enjoy the attractions without worry. Through proactive safety measures, comprehensive training, and transparent communication, Canada’s Wonderland continues to set the standard for excellence in amusement park safety.
The park clearly states it’s policies on ride safety on it’s website.
Regarding safety around the theme park, local police have increased their presence during spring and summertime. This is to combat mischief and criminal activity, further increasing the safety of park-goers.
If you have been seriously injured at Canada’s Wonderland due to a slip and fall accident or ride malfunction, contact Bergel Magence. Our experienced personal injury team might be able to help you get compensated for your injury. With over 50 years of experience representing Torontonians, Bergel Magence are experts in personal injury litigation. Contact us today for a free consultation.
